Endeavor Insurance Group ("Endeavor," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use and protect it, and the choices you have. It applies to endeavorinsurancegroup.com and to the calls, text messages, and services we provide.
By using our website or submitting a form, you agree to the practices described in this Privacy Policy.
1Information We Collect
We collect information you provide directly to us, including when you complete a contact or quote form, call us, or otherwise communicate with us. This may include:
- Contact details — your first and last name, phone number, email address, and ZIP code.
- Insurance-related information — details you choose to share so we can help you compare coverage, such as household size, age range, or current coverage status.
- Consent records — the date, time, and page where you submitted a form, and which communication consents you selected.
- Technical information — IP address, browser type, device information, and usage data collected automatically through cookies and similar technologies.
2How We Collect Information
We collect information in the following ways:
- Directly from you — when you fill out a web form on our site, request a call, or speak with one of our licensed advisors.
- Automatically — through cookies, pixels, and analytics tools when you visit our website.
3How We Use Your Information
We use the information we collect to:
- Contact you by phone, text message, or email in response to your request for assistance with health insurance.
- Help you compare plans and identify the savings or subsidies you may qualify for.
- Assist you with applications, enrollment, and related paperwork.
- Send service-related messages such as application status updates and appointment reminders.
- Send marketing communications about insurance plans and open enrollment, where you have opted in.
- Operate, maintain, secure, and improve our website and services.
- Comply with applicable laws and respond to legal requests.
4SMS / Text Messaging Program
If you provide your phone number and opt in, you consent to receive calls and text messages from Endeavor Insurance Group related to your health insurance inquiry. We offer two separate, optional types of text messages:
- Service / transactional messages — about your enrollment, application status, and appointment reminders.
- Marketing messages — about health insurance plans and open enrollment updates. Marketing messages are optional and are not a condition of receiving assistance from us.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors who provide support services, such as customer service, is permitted solely to deliver the services you requested.
All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Text messaging opt-in data and consent are never sold, rented, traded, or shared with third parties or affiliates for marketing or promotional purposes.
5How We Share Information
We do not sell, rent, or trade your personal information. We share information only in the limited circumstances below:
- Service providers and subcontractors — trusted vendors who perform services on our behalf (for example, customer service, hosting, communications, and CRM platforms). These parties may only use your information to provide services to us and are contractually required to protect it.
- Licensed insurance carriers and partners — when necessary to provide a quote, application, or enrollment you have requested.
- Legal and safety — when required by law, regulation, legal process, or to protect the rights, property, or safety of Endeavor, our customers, or others.
Important: As stated above, mobile phone numbers, SMS opt-in, and consent information are never shared with third parties or affiliates for marketing or promotional purposes.
6Cookies & Tracking Technologies
We use cookies and similar technologies to operate our website, remember your preferences, measure traffic, and understand how our site is used. We use information gathered through cookies to compile statistical information about use of our website. You can control cookies through your browser settings; disabling them may affect some features of the site. For more detail on the specific cookies we use and how to manage them, see our Cookie Policy.
7Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8Your Privacy Choices
- Text messages — reply STOP to opt out of text messages at any time.
- Email — use the unsubscribe link in any marketing email, or contact us.
- Phone calls — ask us to stop calling during any call, or contact us in writing.
- Access & deletion — depending on your state, you may have the right to request access to, correction of, or deletion of your personal information. To make a request, contact us using the details below.
9Children's Privacy
Our website and services are intended for individuals who are at least 18 years old. We do not knowingly collect personal information from children under 18. If you believe a child has provided us information, please contact us so we can delete it.
10Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Your continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.
11Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us at: